1. Website access
You may browse and use this website for lawful personal shopping and store information. Do not interfere with its operation, attempt unauthorised access, or use its content to mislead other people.
Website terms
Terms and Conditions
These terms explain how you may use the Lowe & Lewis Football Store website and what happens when you place an order for football equipment, shirts, or accessories.
Please read before ordering
By using this website, you agree to these terms. If you do not agree, please do not use the site or place an order. They apply alongside any rights you have under UK consumer law.
In plain English: product details should be checked before purchase, orders are accepted when confirmed, and statutory consumer rights remain in place.
Using this website
2. Product information
We aim to keep product names, images, sizes, colours, prices, and availability accurate. Colours may look different on individual screens. A product may be unavailable or need correction before an order is accepted.
3. Prices and payment
Prices are shown in pounds sterling and include applicable UK VAT where required. Delivery charges, if applicable, are shown before you complete checkout. Payment must be authorised before an order can be processed.
4. Orders and confirmation
Submitting an order is an offer to buy the selected goods. We will send an acknowledgement when the request reaches us. The contract is formed when we confirm acceptance. We may contact you if an item is unavailable, incorrectly priced, or cannot be supplied.
5. Delivery
We deliver to the locations and within the timeframes shown at checkout or in our order information. Delays can happen because of carrier disruption, severe weather, or events outside our reasonable control. We will provide an update when we have useful information.
6. Returns and faulty goods
Consumer cancellation rights and remedies for faulty, misdescribed, or unsuitable goods apply as set out by UK law. Return instructions depend on the reason for the return and the product condition. Please contact us promptly so we can explain the next step.
7. Personalised and customised items
Items made to your requested name, number, specification, or team design may have different cancellation rights where the law allows. We will explain any relevant restriction before the order is completed. Please check spelling and sizing carefully.
Content, responsibility, and privacy
8. Website content
Text, photographs, graphics, logos, and page layouts on this website belong to Lowe & Lewis Football Store or its licensors unless stated otherwise. You may view them for personal use. Copying, republishing, or commercially using them needs written permission.
9. Links and availability
We may link to useful third-party services, but we do not control their content or policies. We work to keep this website available and secure, although interruptions may occur. Nothing here removes liability that cannot legally be excluded.
10. Privacy
We handle personal information in line with our privacy policy. Information supplied during an order should be accurate and kept up to date so we can contact you about payment, fulfilment, or returns.
11. Changes to these terms
We may update these terms when our website, services, or legal obligations change. The version in force when you place an order will apply to that purchase. The current version will remain available on this page.
12. Governing law
These terms are governed by the law of England and Wales. Courts in England and Wales will have jurisdiction, subject to any mandatory rights available to consumers in the UK.
Need a clear answer?
Ask before you order. We can clarify product details, delivery information, or return steps.
Contact Lowe & Lewis Football Store 65 Wingfield Road, Norwich, Norfolk, NR3 3HF+44 7834 769137
[email protected]